General Information


Sessions

Woodlawn runs five eight-week sessions for most classes and lessons. Please check your class or lesson listing for exact dates.

Holidays

Woodlawn Arts Academy will be open most school holidays. Holidays we are closed are listed on the Calendar.

Registration/Course Cancellation

Students may register for classes online, by phone or in person. Online registration is not available for dance, ongoing healing arts classes or private lessons. Tuition for classes must be paid in full at the time of registration. Registration is not complete until payment is made or financial assistance is in place. Registrations are due one week (two weeks for Woodshop programs) prior to the start of the course. If classes do not meet the minimum they will be cancelled & all registered participants will be notified three business days prior to the first day of the class. A full refund or credit will be given should this occur. It is imperative to sign up before the class begins. See the Calendar for specific registration dates. No early registrations will be taken.

Financial Assistance

Woodlawn is committed to serving all members of the community. Financial assistance is available for those who qualify. To apply for financial assistance, pick up an application in the office or download one from this website. Fill out the application and turn it in with the required paperwork. Financial assistance takes two weeks to process and MUST be in place prior to registration. Registration is not complete until payment is made, or a payment plan and/or financial assistance is in place.

Child Drop Off & Pick Up

Please drop off & pick up your child at the appropriate time. Our instructors are only responsible for your child during their class time. We ask that all minors be escorted to & from class by an authorized adult.

Payments

For any non-ticket purchase over $20, we accept cash, check, Visa, MasterCard & Discover. Please note: For purchases under $20, all ticket purchases and special-order clothing items, we accept only cash or check.

Refunds

Refunds or credit vouchers may be given in extenuating circumstances, and are granted at the discretion of the administrative staff. If the activity is running on a minimum number of students, no refund will be given to a student withdrawing from the program. Refunds and credits for classes are pro-rated from the date on which you withdraw from the class. For workshops and camps, refunds and credits may only be issued if you withdraw three days prior to the first day of the workshop or camp. In order to initiate a refund, the student must notify the office by calling or writing. No refunds on contractual classes.

Student Absence

Students are required to call the office to report absences. No make-up lessons will be given if a student misses a class.

Teacher Absence

If an instructor is unable to teach a lesson or class, he or she will give 24 hours notice (when possible) & will reschedule the lesson or class during the designated make-up week at the end of the session. Class participants will be notified via text message and email. Please login to our registration portal or check with the main office to make sure your contact information is up to date.

Inclement Weather

In case of bad weather, class cancellations will be reported on WSDR, as well as Quad Cities and Rockford television stations. Class participants will be notified via text message and email. Please login to our registration portal or check with the main office to make sure your contact information is up to date. Closures will also be announced on our website, Facebook page, Twitter feed, Instagram account and Google Plus page. We will do our best to make up for weather cancellations.

Photographs & Video

The Academy takes photos & videos of activities to promote programs online and in print publications. If you do not want your photo or that of your child used in that way, please notify the office.

Suggestions Welcomed

The Academy is community based & wants to hear your comments regarding successes & areas needing improvements. Please share your comments with a staff member.

Nondiscriminatory Policy As To Students

Woodlawn Arts Academy admits students of any race, color, national & ethnic origin to all the rights, privileges, programs & activities generally accorded or made available to students at the school. It does not discriminate on the basis of race, color, national or ethnic origin in administration of its educational policies, admission policies, scholarship & loan programs, or athletic & other school-administered programs.

ADA Compliance

Should you or someone you know need support because of a disability to visit one of our facilities, or to participate in one of our programs, please contact us so that we may be of assistance. If you believe Woodlawn Arts Academy has treated you unfairly because of a disability, please contact us. Service animals that have been trained individually to perform tasks benefitting a person with a disability are allowed in the Academy’s facilities. All service animals must be under the control of the user. A Woodlawn staff member may remove a service animal that is not under the control of the user. The work of service animals must be related to the disability of the person with a disability. Power-driven personal assistance mobility devices (EPAMDs), whose users must be persons with a disability, are also allowed in the Academy’s facilities.