Woodlawn Arts Academy understands that it may be necessary for parties to come forward with a complaint related to programs and staff of the Academy, or related to discrimination, harassment, intimidation or bullying. The Academy has established a procedure for resolving such concerns. The goal of the procedure is to address concerns, find solutions and resolve issues; however, not all complaints will result in a solution, remedy or resolution in favor of the complainant A complainant may be an individual who has a complaint or a witness to a situation/incident that should be addressed. It is the responsibility of all who are employed or who participate in Woodlawn Arts Academy programs to report incidents as noted above.
Step 1: Discuss the issue and potential solutions with the teacher or staff member.
Step 2: If not resolved, request a meeting with the supervisor of the teacher or staff member.
Step 3: Complete a Uniform Complaint Form and submit it to the Program Coordinator. If the complaint involves the Program Coordinator, the form may be submitted to the Executive Director. If the complaint involves the Executive Director, the form may be submitted to the WAA Board Chairperson.
Step 4: The administrator to whom the complaint was submitted will investigate and provide a written response to the complainant within 10 working days.
In all cases, the decision of the WAA Board shall be final.